Choosing the right REALTOR® is one of the most important decisions you’ll make when buying or selling a home in Moncton. The right person can make the entire experience smoother, less stressful, and even enjoyable. The wrong fit can leave you frustrated and second-guessing your choices.
We’ve helped hundreds of clients here in Greater Moncton, and one thing we’ve learned is that this decision isn’t about finding “the best” REALTOR® on paper. It’s about finding the person who’s the best fit for you. Here are a few things to keep in mind when choosing who to work with.

We’ve helped hundreds of clients here in Greater Moncton, and one thing we’ve learned is that this decision isn’t about finding “the best” REALTOR® on paper. It’s about finding the person who’s the best fit for you. Here are a few things to keep in mind when choosing who to work with.

1. Local Expertise Matters
When it comes to real estate, local knowledge makes all the difference. You want someone who doesn’t just know where the listings are but understands what life in each neighbourhood actually feels like.
In our experience, buyers who move from outside the province often arrive with one area in mind, only to realize after touring that another community suits them better. Maybe it’s the commute, the school district, or just the overall atmosphere. A good agent can help you discover those insights that don’t always show up online.
When interviewing real estate agents, ask about specific neighbourhoods in Moncton, Dieppe, or Riverview. Do they know where new developments are happening? Can they tell you which areas are best for families or close to amenities? The right REALTOR® can guide you beyond the listing sheet and into a lifestyle that truly fits your needs.
Experience matters, but it’s not only about how many years someone has had their real estate license. It’s also about the kind of experience they bring to the table.
For example, we both came into real estate with backgrounds that taught us a lot about communication, negotiation, and client care. We’ve also seen newer agents with incredible drive and professionalism, and long-time REALTORS® who stay sharp by adapting to changing market trends.
In New Brunswick, formal complaints in real estate are rare, and they’re spread fairly evenly across all experience levels. That’s why we always tell clients to focus less on the number of years and more on how an agent makes them feel. Are they responsive? Do they understand your goals? Do you feel comfortable trusting them with one of your biggest financial decisions?
Real estate moves quickly, and communication can make or break the experience. Some clients prefer quick text updates, while others like detailed emails or regular phone calls. There’s no wrong approach; it’s all about what works best for you.
When you’re meeting a potential REALTOR®, ask how they usually keep in touch. Do they respond quickly? Do they check in proactively or only when something changes? The goal is to find someone who keeps you informed in a way that suits your style.
We’ve worked with clients who want daily updates and others who prefer only to hear from us when there’s something urgent. Whatever your preference, make sure your real estate agent is flexible enough to meet you there.
Trust is the foundation of any strong client–REALTOR® relationship. You need someone who will tell you the truth, even when it’s not exactly what you hoped to hear.
A good agent won’t soften feedback about pricing, showing results, or inspection findings just to keep things easy. They’ll tell you what you need to know so you can make informed decisions with confidence.
When you’re talking with a potential REALTOR®, pay attention to how they answer your questions. Do they explain the “why” behind their advice? Are they open and direct? You should feel that you can ask anything and get an honest, thoughtful response.
If you’re preparing to sell your home, a strong marketing strategy can make all the difference. Professional photography, video tours, floor plans, and well-written descriptions are the basics, but they’re not the whole story.
Ask how your agent plans to reach the right buyers. Will they use social media? Do they have a strong network of other REALTORS®? Do they know how to give your home great visibility while still following real estate advertising rules?
In Moncton’s competitive market, creative and compliant marketing helps your home stand out, attract more interest, and often sell faster.
Behind every great REALTOR® is a reliable support network. Whether you’re buying or selling, you’ll likely need to connect with other professionals such as mortgage brokers, home inspectors, or lawyers.
An agent who’s well-connected can save you time and stress by recommending trusted local experts. You’re never obligated to use those referrals, but it’s helpful to have reliable options, especially if you’re new to the area.
Finally, let’s talk about something that isn’t measurable on paper: chemistry. You’ll spend a lot of time with your REALTOR®, so the relationship works best when there’s mutual trust and comfort.
Ask yourself: Do I feel heard? Does this person understand my goals? Do they make me feel at ease, or do I feel rushed or brushed off?
We’ve had clients tell us, “You just felt like the right fit.” That’s one of the best compliments we can receive. When there’s a genuine connection, everything else—communication, decision-making, and problem-solving—flows more naturally.
Trust your instincts. If something doesn’t feel quite right after the first meeting, it’s perfectly okay to keep looking. The right real estate agent is out there, and you’ll know when you’ve found them.
What Should First-Time Buyers in Moncton Know About Working with a REALTOR®?
If you’re buying your first home, look for someone who’s patient and willing to guide you through the process. A great REALTOR® won’t assume you already know every step. They’ll explain the paperwork, answer questions, and make sure you’re comfortable from start to finish.
We always remind first-time buyers that there are no “silly” questions. The more you ask, the smoother the experience will be.
Choosing a REALTOR® is about more than hiring someone to unlock doors or fill out forms. It’s about finding a trusted partner who will guide you through one of life’s biggest milestones.
If you’re thinking about buying or selling in Moncton, Dieppe, or Riverview and want to talk about your options, we’d love to chat. We’re Denise and Marc with eXp Realty, and we’re always happy to answer questions or help you get started.
📧 Email: success@deniseandmarc.ca
📞 Marc: 506-229-6604 | Denise: 506-874-5197
🌐 YouTube: @deniseandmarc_realtors
In our experience, buyers who move from outside the province often arrive with one area in mind, only to realize after touring that another community suits them better. Maybe it’s the commute, the school district, or just the overall atmosphere. A good agent can help you discover those insights that don’t always show up online.
When interviewing real estate agents, ask about specific neighbourhoods in Moncton, Dieppe, or Riverview. Do they know where new developments are happening? Can they tell you which areas are best for families or close to amenities? The right REALTOR® can guide you beyond the listing sheet and into a lifestyle that truly fits your needs.
2. Experience and Track Record
Experience matters, but it’s not only about how many years someone has had their real estate license. It’s also about the kind of experience they bring to the table.
For example, we both came into real estate with backgrounds that taught us a lot about communication, negotiation, and client care. We’ve also seen newer agents with incredible drive and professionalism, and long-time REALTORS® who stay sharp by adapting to changing market trends.
In New Brunswick, formal complaints in real estate are rare, and they’re spread fairly evenly across all experience levels. That’s why we always tell clients to focus less on the number of years and more on how an agent makes them feel. Are they responsive? Do they understand your goals? Do you feel comfortable trusting them with one of your biggest financial decisions?
3. Communication Style
Real estate moves quickly, and communication can make or break the experience. Some clients prefer quick text updates, while others like detailed emails or regular phone calls. There’s no wrong approach; it’s all about what works best for you.
When you’re meeting a potential REALTOR®, ask how they usually keep in touch. Do they respond quickly? Do they check in proactively or only when something changes? The goal is to find someone who keeps you informed in a way that suits your style.
We’ve worked with clients who want daily updates and others who prefer only to hear from us when there’s something urgent. Whatever your preference, make sure your real estate agent is flexible enough to meet you there.
4. Transparency and Trust
Trust is the foundation of any strong client–REALTOR® relationship. You need someone who will tell you the truth, even when it’s not exactly what you hoped to hear.
A good agent won’t soften feedback about pricing, showing results, or inspection findings just to keep things easy. They’ll tell you what you need to know so you can make informed decisions with confidence.
When you’re talking with a potential REALTOR®, pay attention to how they answer your questions. Do they explain the “why” behind their advice? Are they open and direct? You should feel that you can ask anything and get an honest, thoughtful response.
5. Marketing Strategy (for Sellers)
If you’re preparing to sell your home, a strong marketing strategy can make all the difference. Professional photography, video tours, floor plans, and well-written descriptions are the basics, but they’re not the whole story.
Ask how your agent plans to reach the right buyers. Will they use social media? Do they have a strong network of other REALTORS®? Do they know how to give your home great visibility while still following real estate advertising rules?
In Moncton’s competitive market, creative and compliant marketing helps your home stand out, attract more interest, and often sell faster.
6. Support Network
Behind every great REALTOR® is a reliable support network. Whether you’re buying or selling, you’ll likely need to connect with other professionals such as mortgage brokers, home inspectors, or lawyers.
An agent who’s well-connected can save you time and stress by recommending trusted local experts. You’re never obligated to use those referrals, but it’s helpful to have reliable options, especially if you’re new to the area.
7. Chemistry and Comfort
Finally, let’s talk about something that isn’t measurable on paper: chemistry. You’ll spend a lot of time with your REALTOR®, so the relationship works best when there’s mutual trust and comfort.
Ask yourself: Do I feel heard? Does this person understand my goals? Do they make me feel at ease, or do I feel rushed or brushed off?
We’ve had clients tell us, “You just felt like the right fit.” That’s one of the best compliments we can receive. When there’s a genuine connection, everything else—communication, decision-making, and problem-solving—flows more naturally.
Trust your instincts. If something doesn’t feel quite right after the first meeting, it’s perfectly okay to keep looking. The right real estate agent is out there, and you’ll know when you’ve found them.
What Should First-Time Buyers in Moncton Know About Working with a REALTOR®?
If you’re buying your first home, look for someone who’s patient and willing to guide you through the process. A great REALTOR® won’t assume you already know every step. They’ll explain the paperwork, answer questions, and make sure you’re comfortable from start to finish.
We always remind first-time buyers that there are no “silly” questions. The more you ask, the smoother the experience will be.
Final Thoughts
Choosing a REALTOR® is about more than hiring someone to unlock doors or fill out forms. It’s about finding a trusted partner who will guide you through one of life’s biggest milestones.
If you’re thinking about buying or selling in Moncton, Dieppe, or Riverview and want to talk about your options, we’d love to chat. We’re Denise and Marc with eXp Realty, and we’re always happy to answer questions or help you get started.
📧 Email: success@deniseandmarc.ca
📞 Marc: 506-229-6604 | Denise: 506-874-5197
🌐 YouTube: @deniseandmarc_realtors